When SaaS implementations go right: How Pendo drove adoption of a key system

Configuring the right workflows, engaging key stakeholders, learning from employee behavior post-launch … Investing heavily in a new SaaS product can be fraught with challenges and pitfalls.

Here at Pendo, we recently experienced this exact scenario when we rolled out Workday. We used our own digital adoption product, Pendo Adopt, to manage the process with product data, segmentation, and just-in-time in-app guidance.

Join Phil Dibuono, Sr. Analyst, HR Systems at Pendo and Michael Rooney, Manager, HR Systems at Pendo to learn how we did it.