How I Pendo

We asked our customers, “How do you Pendo?” And the responses we got were pretty amazing. This curated collection features some of the most creative, impactful, and innovative ways people are using Pendo today. We hope their stories will inspire you to Pendo your next project or initiative.


Stories from customers who’ve used Pendo to launch new offerings, drive utilization of their products, and get their users excited for new features

Helping users help themselves
Marketing Cloud Computing
Delighting customers for the long haul
Chargé des opérations Shipping
Design Pickle
Adding urgency to drive adoption
Product Marketing Creative Services
To me, “Pendo’ing it” means that I’m empowered to go in and make positive changes for our users on my own, without needing to involve the development team. Now we always say, “We’ll fix it with Pendo,” because it allows us to create value for our users on our own as product people.

From: “Building a better publication process

Lisa Gervais

Senior user engagement specialist | Elsevier

Croissance axée sur le produit

Stories from customers who’ve used Pendo to expand their product’s potential, reach the right users at the right time, and act quickly to move the needle

Thomson Reuters
Staying a step ahead of the search box
Produit Information Services
Focusing on feedback to inspire internal teams
Réussite client Veterinary Services
Pendo’ing it means ‘let's go, let's test it, let's get it out there.’ Let's do a pulse check and talk to our users immediately or change their behavior quickly without having to go through the normal agile engineering process.

From: “Skipping the (engineering) line to run faster

Amber Britton

Senior product manager | SecurityScorecard

Customer experience

Stories from customers who’ve used Pendo to tailor their onboarding motions, delight their users, and create more immersive product experiences

Showcasing the full menu of product features
Réussite client Restaurant Management
Getting personal with onboarding
Product Marketing Sales / Marketing Technology
Reducing complexity by demonstrating value
Produit Contact Centers
We equate Pendo’ing with driving business decisions. We no longer have to rely on gut instinct, and we can use Pendo data to answer a lot of key questions about our users.

From: “Understanding the user paths most traveled

Chad Parker

Manager of product ownership | Global Payments

Show us (or let us show you) how to Pendo

Have you used Pendo to solve a unique challenge? We’d love to hear your story. Or ready to Pendo it yourself? Request a free demo and find out what’s possible.

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