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Product Teams 5 ways product leaders in the UK, France and Germany stand out from the rest of the world

As we’re bolstering our investment in EMEA, we teamed up with Product Collective to learn more about product professionals from three countries in the region: France, Germany and the UK. I’ve been working with product leaders in these countries for years and the results were pretty surprising to me.  It turns out product managers in... Read more »

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Customer Teams 4 ways successful customer success and product teams collaborate

When I started at Pendo as a customer success manager (CSM) in 2016, we had one product manager (if you didn’t count our CEO, Todd). It was easy to sit with or message our product manager to explain a customer issue, and this accessibility led to many of our product’s current features. In reality, most... Read more »

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Using Pendo How sales and marketing teams can use Pendo for more effective outreach

At Pendo, our goal to arm product teams with the tools they need to understand how customers are using the product, so they can continue to deliver software experiences users love. But we also like to think of Pendo as a Swiss army knife, offering capabilities for multiple departments across the organization. For sales and... Read more »

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Pendo Community Shipping software usage jumps 54%, e-commerce software usage climbs 18% during COVID-19 crisis

This is the second in a series of posts on the impact of the COVID-19 crisis on software product usage across 40+ industries and sub-industries, based on an analysis of anonymized product usage data across Pendo customers. Pendo will update the data weekly, with fresh analysis on emerging trends. I’d like to thank Alex Rosenbower... Read more »

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