How to use Net Promoter Score to accelerate mobile app success
Net Promoter Score (NPS) surveys have become a standard way of capturing user sentiment and you can now create them using Pendo for Mobile!
While NPS alone is useful it does have it’s limitations. That’s why at Pendo we have taken things one step further to make NPS truly actionable and impactful to the success of your mobile apps.
If you are curious to learn more, join this webinar and we will show you not only how to capture NPS in-app, but also how to accelerate your success by:
- Targeting in-app NPS surveys to the right users at the right time;
- Bringing NPS data together with actual product usage data to understand which features are most heavily used by happy and unhappy users;
- Creating a simple follow up process so you can close the loop with your users and avoid the blackhole of feedback.