In times of economic uncertainty, market leaders focus first on retaining their customer base.
Watch this interactive demo webinar where we will show you how to reduce churn by learning what matters most to customers, identifying the leading indicators of customer churn and preempting customer frustration and confusion.
You’ll learn how to create a holistic view of customer health and be able to take action on those insights in-app:
- Leverage product and sentiment data to proactively identify at-risk customers
- Use in-app guidance to lead users to valuable product functionality and reduce confusion that leads to poor product experience
- Identify which areas of your product are creating friction and make right long-term product investments that will improve customer sentiment
La plateforme tout-en-un dédiée à la transformation numérique
Nous aidons les équipes produit, marketing, réussite client et informatique à concevoir des expériences numériques qui répondent aux attentes des clients et dans lesquelles ils sont prêts à investir. L'avantage ? Tout a lieu sur une même plateforme, pour une facturation simplifiée.
