Integration

Pendo + Slack

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Catégories

Collaboration

Type

Native

Direction

Data Out

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Pendo + Slack

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What is it?

Push a preview of product analytics, guides, and NPS information into your instance of Slack. Create a channel specifically for NPS or see a data rich preview when you paste any Pendo link in Slack.
Paste data-rich previews into Slack.
Once authorized, any Pendo link pasted into Slack will now come with a data rich preview of what it’s linking to (unfurl links). Users will see Slack link previews when links to specific analytics or guides are shared.
Real-time Pendo NPS in Slack.
This allows you to see real-time NPS responses directly in Slack. You can send NPS submissions to a channel of your choice. Then, configure custom metadata for more informative summaries to help you act on the responses.

Who is it for?

  • Companies with Pendo who also communicate and collaborate with Slack
  • Product teams who want to share insights, but know not everyone will log into Pendo
  • CPOs and CEOs who want to build a customer-first business that takes customer feedback seriously

What's possible with Pendo + Slack

  • Paste a preview link into Slack so you and your colleagues can benefit from Pendo insights at a glance, without having to jump into the app, unless you want to. Even more data awaits you there.
  • Rally your teams around customer feedback. Having a dedicated NPS slack channel puts that feedback into the hands of everyone at your company, where it can become a real resource.

Requirements

  • This is a free integration, available to all Pendo + Slack users
  • Setup requires admin permissions to your Pendo and Slack accounts

Ressources

  • Pendo Help Center: Slack Link Preview Setup Guide
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Being data-driven is crucial to deliver a better product experience. But just simply collecting the data isn’t enough. You need to turn those insights into action by sharing them where the important conversations are already happening.

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